Xolo Company Not Giving Mobile From Service Center

HELLO SIR,
I AM ASHISH SOMANI I PURCHASE XOLO Q 800 ON 25-5-2013, INVOICE NO. 1331 FROM AMRIT SELECTION (ADDRESS SHOP NO. 25, AJANTA SHOPPING CENTRE, SALABATPURA, RING ROAD, SURAT. PH NO. 0261-2360333) AND I GIVEN MY HANDSET AS IT HAS A CHARGING PROBLEM AT MOBILE BAZAAR SERVICE CENTRE (ADDRESS : OPP MORCHA MASJID, UDHANA DARWAJA, RING ROAD, SURAT MOBILE NO. 9510653869)

JOB NO. 682
DATE 24/8/2013
MODEL NO. XOLO Q800
IMEI NO. 911306750121419
COMPLAIN REGISTERED WITH THE NAME OF KOMAL

THE SERVICE CENTRE MAN TELLING ME EVERY TIME THAT UR HANDSET WILL COME IN 4-5 DAYS WHEN 5 DAYS OVER I M AGAIN CALL HIM AND ASK HIM ABOUT THE HANDSET THEN ALSO HE TOLD ME YOUR HANDSET WILL COME IN 4-5 DAYS FROM LAST 1 MONTH HE GET ME HARRASED. I CALLED TO TOLL FREE NO. OF XOLO ARE TOLL FREE NO. IS 180030100104 AND TALK TO MR. MAYANK JOSHI AND ASK ABOUT THE STATUS OF MY MOBILE THEN HE ASK THE COMPLAIN NO. THEN I TOLD HIM NO COMPLAIN NO. IS PROVIDED ME FROM THE SERVICE CENTRE. THEN BY PUTING HOLD ON XOLO CARE MEMBER MR. MAYANK JOSHI, I CALLED FROM OTHER MOBILE TO THE MOBILE BAZAAR ( XOLO SERVICE CENTRE IN SURAT) AND ASK THE COMPLAIN NO. THEN HE GIVE ME COMPLAIN NO. IS 310000078891, THEN I ASK TO TOLL FREE XOLO CARE MEMBER MR MAYANK JOSHI ABOUT MY HANDSET DETAIL THEN HE TOLD ME THAT THIS COMPLAIN NO. IS REGISTERED WITH THE NAME OF KEWAL ON 8TH JULY FOR THE HANDSET OF XOLO A700.
AND NOW MOBILE BAZZAR (SERVICE CENTER IN SURAT) TOLD ME THAT YOUR MOBILE WILL BE BACK IN 2 DAYS WITHOUT REPAIRE.

I AM GETTING HARRESED OF THIS SERVICE FROM XOLO CARE
PLS HELP ME AND PROVIDE ME MY HANDSET AS EARLY AS POSSIBLE IN PROPER WORKING CONDITION.

ASHISH SOMANI
9327421320


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